How to Write Your Enterprise BYOD Policy
According to Cass survey results released in 2016, over 60% of respondents agreed or strongly agreed that they could use better automation to enforce BYOD policy compliance. One of the driving factors: the influx of BYOD. With the many issues and risks created by BYOD, companies need to get their policy in place sooner rather than later.
An enterprise BYOD policy should include guidelines around:
- Eligibility: Employers need to define which employees are and devices are eligible for corporate programs.
- Reimbursement: Define who is eligible for reimbursement, the amount of reimbursement, as well as the reimbursement process and the employee’s responsibility in this process. (Find out about Cass Direct2Carrier Payments™ which eliminate time-consuming and costly expense reports.)
- Acceptable use: Policies should define the employer’s expectations for usage while driving, restricted applications, international travel, camera use, use of cloud-based data storage, texting, device sharing etc.
- Security: Include language about the company’s use of a security-related product such as MDM software. Because technology, security threats and security products continue to evolve, keep your language flexible enough that it allows for change. Employees may be required to take such actions as using a PIN to access their device, reporting lost/stolen equipment, agreeing not to jailbreak their device and using agreed-upon methods for file/data/document storage.
- Legal issues: Legal considerations include data ownership, device confiscation, expectations of privacy, GPS tracking, and work performed in off hours.
- Change and support: Will your company provide support for devices, and if so how and when? How will change, such as terminated employees, be handled?
- Repercussions for violations of policy: What good is a policy if it is unenforceable? Some companies withhold BYOD reimbursement payments or restrict payments to those who are in compliance with policy. The Cass BYOD solution automates the administration of BYOD payments, which can be withheld for BYOD governance issues.
BYOD Policy Enforcement
Policies are only as strong as an organization’s ability to execute and enforce them. All policies should be developed with a devotion to making them concise, understandable and enforceable.
BYOD Policy Administration through a Turnkey, Integrated Solution
As a best practice, your BYOD program should be as automated as possible through a single, turnkey solution. Self-enrollment via employee portals, online help tools, online procurement (catalogues and shopping carts) and online policy acceptance and training will promote a healthy program of policy adherence and enforcement. It’s all the better if these functions are integrated rather than “bolt ons.” Automation also ensures visibility to device inventory – both of service plans and corporate devices to employee-owned devices.
Methods must be in place to efficiently allocate BYOD costs to the appropriate cost centers and GL codes. Reimbursing your employees through direct-to-carrier payments eliminates the cost and hassle of expense reporting. The Cass Direct2Carrier Payment™ solution is an innovative, patented solution used by large enterprises to reduce the administrative aspects of BYOD subsidies.
Cass can Help Craft your Policy
As a provider of communications lifecycle management solutions for fixed, mobile and BYOD, Cass can help your organization develop, refine or update your custom mobile policy and manage both corporate - and employee - owned devices.
Get a complete BYOD policy guide from Cass.