Calculate Your BYOD Cost Savings & ROI
The ROI for BYOD depends on what you're spending today. Some organizations that implement BYOD programs realize savings, others break even and others increase their spend - but those in the latter group typically are expanding mobile access to a larger population.
If your organization currently provides 5,000 corporate-owned devices and is migrating most of those to BYOD, you can likely reduce your costs - as long as you execute well. While BYOD is not a simple elimination game, careful management will deliver cost neutrality or some focused areas of savings. Here are some points to consider as you calculate your ROI and build your BYOD business case.
Four Ways BYOD Can Deliver Savings
REDUCE OR ELIMINATE MONTHLY PLAN COSTS
Shifting an employee from a company-owned device to his own means you’ll shift at least a portion of the monthly service plan cost to the employee. At least currently, employees have some expectation of their employer contributing some reimbursement for a work device. While many companies are providing reimbursement for smart devices, there is typically only a small or no reimbursement for a second device such as a tablet. The best practice is to establish three to five tiers of reimbursement toward smartphones, typically ranging from $35 to $125 per month in the U.S. and Canada. A single-tier approach can actually cause over-payment across the board. Avoid adding costs of processing expense reports by implementing automated direct-to-carrier payments.
Reality: There will be some mix of corporate liable still on the books.
ELIMINATE DEVICE PURCHASE & UPGRADE COSTS
When the cost of purchasing phones, tablets and even laptops can be shifted to employees, the annual cost savings from BYOD can easily be in the hundreds of dollars per employee, per year.
ELIMINATE (SOME) PLATFORM UPGRADE COSTS
Many organizations that have invested heavily in BlackBerry are struggling with the dilemma of their BYOD users demanding iOS and Android support. Implementing a BYOD program has proven to be an effective way to migrate off of BlackBerry and the reliance on BES servers while allowing the employee base to cover the cost of changing platforms, saving the company $200 or more for every user.
Reality: IT and business units will need to invest in ongoing policy creation, some form of enterprise mobility management (EMM), security, and potential infrastructure expansion (such as bolstering Wi-Fi) to manage and secure all devices as well as to accommodate devices that might not have accessed the network previously.
REDUCE IT / HELP DESK SUPPORT
Whether your support costs increase or decrease because of BYOD is largely dependent on how many users you support today. But for every employee that goes BYOD rather than with a corporate-owned device, activities related to device and plan provisioning are eliminated. Help desk support might also be reduced considerably for BYOD users, depending on your mobile policy, how tech savvy your employee base is, and if you can replace live help desk with virtual support.
Increased Costs of BYOD
Creating a BYOD program will create new costs as well. If you currently don’t offer corporate-paid smartphones and you roll out BYOD, you will likely incur new costs for BYOD reimbursement. (Some level of reimbursement is highly advised, and if you require employees in California to use their personal devices, reimbursement is mandatory.) You will need to address security concerns - a license fee per device is usually incurred for mobile device management (MDM) or similar software to protect company data and network access. Security costs may also include services for private networks, encryption, and/or application and content management.
You may also need to make investments in:
• Additional wireless infrastructure to support more users
• Help desk/ IT support
• New workforce enablement apps
• BYOD program management software/service
For most organizations, BYOD is here. It’s just a matter of moving toward the policies and programs that make the most business sense for your organization. Cass is your BYOD solution partner. We can help you determine the realistic cost implications of BYOD, and implement a program that easily scales and that can be well controlled.
Learn more about Cass BYOD Services
Cass helps organizations with more than 1,000 BYOD users control their costs and realize positive BYOD cost outcomes. We are not a replacement for MDM software, but instead, we bring automation and efficiencies to managing all the carious components of BYOD programs.
today or read more about our solutions
for managing employee-owned as well as corporate owned devices.