According to the report, "The telecom expense management market is mature and evolving, and complex enterprise needs are driving demand for managed solutions."
At Cass, we believe the demand for managed solutions has been driven by the increased complexity of:
-- telecom invoice management
-- telecom provisioning
-- usage management
-- audit & dispute management
-- payment & account reconciliation
If you’re managing these costs without outside resources—or considering alternatives to your current solution—it’s time to consider your other options.
You will read about mobility, unified communications and other recurring IT expenses—in addition to costs for fixed telecom services—and providers' capabilities in supporting those needs.
Cass Information Systems is among the service providers discussed in the paper. Our clients include Clorox, Kohls, Michelin, Nationwide, Staples, Target and others.