Michelin BYOD Solution Recognized by Mobile Enterprise Magazine
Mobile Enterprise Honors Several Organizations for their Achievements in Mobility Management
Michelin North America
This article appeared in Mobile Enterprise magazine and is reprinted here with permission.
Copyright 2012 Mobile Enterprise
A united team across business and IT shared development, promotion, rollout and management of a new mobile strategy. Michelin North America has increased the number of mobile email users from 90 to over 1,500, with a target of 4,000, and all at a net-neutral cost to Michelin. “Initially, devices were 100% company-owned and obsolete,” explains Dan Gossett, IS infrastructure. “Only 90 employees were allowed access to email on mobile devices, and fewer than 400 were allowed access to calendars on these devices.”
In mid-2011, the company created a team composed of executives and representatives from IT, HR, finance and legal to share in the development, promotion, rollout and management of a new mobile strategy, policies and behaviors. The team decided to transition the mobility business model from corporate-owned to personal-liable. “We replaced an obsolete device environment with an update to the PIM software environment — from cable synchronization through ActiveSync to IBM Traveler,” continues Gossett.
Cass Information Systems provided a system to register employees, ensure policy acknowledgement and distribute credits directly to the employees' wireless carriers. This guarantees fairness, accountability and consistency of the reimbursement process. The biggest benefit has been updating the technology and functionality available for our employees in order to improve their productivity and efficiency,” he adds. The program is on target with adoption rates and is cost neutral. Michelin has also already achieved new vendor discounts across all vendors in the U.S. and Canada.
Another benefit, according to Gossett is, “More flexibility and choices for our employees is resulting in employee satisfaction. They are able to choose their phone, wireless carrier and plan. In the past, this was not the case.”
Read more about Cass BYOD.