Effective telecom expense management services require a quality end-to-end service. That’s why we offer complete visibility and unparalleled support throughout the telecoms lifecycle. Our service enables your end-users to be as successful as possible by providing them with the devices they want to work, in the locations they want to be.
We continuously audit your entire telecom environment, including billing records, contracts, tariffs, and inventories. Get complete visibility and real results.
We consolidate complex billing information, allowing for effective inventory and asset management, dispute management, and more.
Our team of accredited experts work as an extension of your organization to deliver a five-star service. We free up time so your teams can focus on their core responsibilities.
No other telecom expense management services provider can offer the same level of secure payment capabilities. We leverage our wholly-owned subsidiary, Cass Commercial Bank – a US Federal Reserve-member bank – to make electronic payments directly to carriers. This avoids lockboxes, checks, and all forms of human error.
Eliminate late fees
Avoid service interruptions
No more misapplied payments
Global multi‑currency support
Systematic invoice audits are an integral component of telecom expense management services. We identify anomalies on invoices and review contract-compliance, ensuring all discounts and rates, as described in the contract terms, are honored.
Our staff of dedicated professionals manage carrier invoice disputes via sophisticated workflow tools. Thanks to long-term working relationships with telecom carriers, we have knowledge of the correct procedures and access to all dispute channels. We can resolve all billing errors, credits, refunds, cost reduction opportunities, and credit and recovery issues quickly and effectively.
Gain full visibility of your billing data with charges precisely allocated to the correct cost-center and automated via custom integration to your General Ledger.
See exactly who is using what – giving greater accuracy in departmental spend and budgeting, providing hard evidence to assist IT in justifying costs, and creating a powerful driver for more responsible end-user behavior.
In the Cass plan, chargebacks are based on exact consumption, making it particularly valuable for enterprises employing pool plans for their mobility costs.
Take the first step to a more optimized telecom inventory. Improve efficiency throughout your enterprise, uncover valuable cost-saving opportunities, and deliver the savings you need to justify a long-term global telecom expense management program with our comprehensive, one-stop service.
We help you get the best rates and the optimum terms. With visibility into many vendors and a deep understanding of what they are really willing to give, we are perfectly placed to help our customers enter new contracts. From initial request for proposal, through tender process, and negotiation, to terms of agreement, we support you every step of the way.
Cass processes over 240,000 invoices every single day, from countries across the globe, with global multi-currency support. By systematically consolidating complex billing information from multiple sources into a single repository, we gather data that enables inventory and asset management, auditing and dispute management, and enterprise reporting.
At many enterprises, provisioning activities (MACD) are managed separately from telecom expenses. This creates opportunities for inaccurate billing, while overcharges go undetected. Our integrated telecom provisioning and full-service telecom expense management provides solid controls to manage costs.
