Whether employees are working in the office, remotely, or have adopted a hybrid approach, they need mobile technology to enable flexible working. But is your enterprise taking the best approach to managing your mobile environment?
You need the correct governance measures to ensure that every device that enters your network is secure. And you need an agile method of getting the right devices in the hands of your workforce, fast.
The Importance of Enterprise Mobile Devices
Modern enterprises rely heavily on mobile devices to achieve day-to-day tasks. In 2022 and beyond, 22% of businesses want to prioritize mobile-friendly experiences across work applications and data.
Additionally, 87% of employers say that they already rely on their employees using personal smartphones to access business applications. The rise of remote and hybrid working during the pandemic has accelerated this trend. Employees have become accustomed to working across mobile devices, or even multiple devices, and this method of working is here to stay.
Today’s enterprises need an effective way to manage their complex mobile estates. Let’s explore how mobile Device-as-a-Service can help.
What is Mobile Device-as-a-Service?
Mobile Device-as-a-Service (DaaS) lets you bring all of your essential mobility lifecycle processes into a single, simplified service. This is also known as managed mobility services.
It lets you outsource the procurement, deployment, and management duties of your mobile devices and related systems. And because it’s managed by experts with years of experience, you can be confident that your enterprise mobile environment remains secure, compliant, and user-friendly for your employees.
It also enables you to be responsive to a range of mobile device needs in your organization. If you need to upgrade your devices, quickly send a new device to a remote employee, or negotiate a contract in a different country, your provider can handle these processes for you.
Most importantly, mobile Device-as-a-Service (DaaS) lets you get devices in the hands of your employees exactly when they need them and provides support for the entire lifecycle of the device.
How Mobile Device-as-a-Service Works
A mobile Device-as-as-a-Service provider can assist you with the following device-related processes:
- Planning
- Procurement
- Provisioning
- Activation
- Management
- Security
- Support
- Recycling, re-use, and disposal
One of the biggest benefits is that it’s an end-to-end service. Your business is fully supported at each stage of the MMS lifecycle, helping to reduce complexity in your mobile environment and deliver a better end-user experience to your employees.
Most importantly, the costs of mobile Device-as-a-Service are consolidated into a single monthly fee. This ensures your mobility lifecycle is continuously managed, without financial limitations that could cause delays.
Learn more in our online ebook: A Guide to Device as a Service for Managed Mobility.
How Mobile Device-as-a-Service Improves Mobility Management
Greater Visibility of Mobility Spend
Managing a vast network of mobile devices and their lifecycles is challenging, even for the most knowledgeable internal teams. It’s a time-consuming process, and for global businesses, can span multiple countries, languages, and currencies. It’s difficult to keep track of exactly what’s being spent, where, and why if you have no centralized system to consolidate your financial data.
Mobile Device-as-a-Service (DaaS) handles these processes for you. Your provider can process your spend data into an expense management platform and proactively audit, report, monitor, and optimize mobility costs. So that your mobility spend never grows out of control.
Spread Costs Out Over Time
It’s important to get devices to your employees exactly when they need them. But the sourcing, acquiring, and deployment stages of the mobility lifecycle can have a significant financial impact on your enterprise. For example, you might want to upgrade your fleet of devices to new technology, such as the latest iPhone. But this would have a significant upfront cost.
By using mobile Device-as-a-Service (DaaS), you're no longer limited by your budgets. Your provider can source, purchase, and deploy the devices you need at scale. Then consolidate the cost into a monthly mobile Device-as-a-Service fee. This is known as Device-as-a-Service.
Best of all, because your enterprise repays the costs of the purchase through a service change, rather than an upfront payment, you own the devices outright and stay debt-free. This makes the initial hardware payment more manageable, and your employees get access to the latest technology – regardless of your budgets – that could vary month to month.
Full-circle Support
Mobile Device-as-a-Service (DaaS) doesn't stop at financial management. Because it's an end-to-end service that encompasses every aspect of mobile lifecycle management, your enterprise is supported long term for the entire lifetime of a device.
For example, if an end-user needs support, your provider can assist and rectify the issue for you. Or if you're replacing an existing device, your provider can manage the recycling, disposal, or re-use of the device. These small details can have big benefits, such as streamlining the telecom lifecycle process, improving end-user experience, and reducing pressure on your internal teams.
Additionally, mobile Device-as-a-Service (DaaS) offers a truly full-circle approach to managing your mobility environment. A UEM solution can be included as part of your service. By introducing these measures, you'll ensure security and governance across your workforce. This keeps corporate data secure, even if employees are using their own devices.
