Managed mobility services (MMS) improve efficiencies within your organization. Large enterprises with multi-million-dollar telecoms requirements can’t afford to waste time, money, and resources on trying to effectively manage their mobile environment. But utilizing mobility services can grant you greater visibility and create efficiencies internally.
MMS is a Key Driver for Operational Success
We believe Gartner’s 2020 Magic Quadrant for Managed Mobility Services, Global (MQ) identifies that creating internal efficiencies is the number one reason behind companies adopting MMS. Telecoms are integral to many processes found within global enterprises, but using these services comes with many drawbacks for businesses with expansive workforces in multiple locations.
Negotiating with providers to secure the best plan for your business, and ensuring visibility across your entire mobile ecosystem, are key to saving on telecoms costs. Enabling your end-users to have total freedom over the way they work thanks to a Bring Your Own Device (BYOD) program is possible with MMS, helping to increase worker satisfaction and productivity, especially during times of remote working.
How MMS Creates Efficiencies in Your Organization
MMS encompasses a number of different services, each of which create new efficiencies for your business. Visibility, scalability, and simplicity are three ways in which MMS create efficiencies in your processes and help you maximise your returns on your telecoms expenses.
Visibility
Managed mobility services create efficiencies in your enterprises’ financial management of its telecoms services by granting you greater visibility into every area of your mobile network. Knowing where the biggest expenditure is coming from is vital to understanding your telecoms bills and learning where costs can be saved.
Instead of merely having blanket data for your enterprise provided by your telecoms providers, MMS enables you to individually audit your end-users usage of corporate mobile resources. This allows you to better understand how much data is being consumed, and how you can enable your employees to be more productive with their mobile devices. Greater visibility is provided by accurate data collected in real-time.
MMS allows you to properly manage the procurement and deployment of the latest technology to allow your employees to perform their tasks to the best of their ability. Rollout hardware purchases for your entire fleet with Device-as-a-Service, helping you to deploy potentially thousands of devices to your end-users. It’s a convenient process, designed to quickly facilitate a large-scale mobility deployment by helping companies avoid the up-front costs.
Scalability
MMS help you expand your operations beyond corporate-owned devices. A BYOD initiative gives employees the freedom to work however they want, especially useful during periods of remote working.
Retain greater control over your potentially thousands of endpoints with unified endpoint management (UEM). When employees are working remotely from their own devices, security is a huge concern for enterprises. UEM enables you to manage these endpoints from a single location, while enabling staff to switch between personal and corporate data on their devices thanks to containerization technology, all the while ensuring sensitive corporate data is locked down.
Managed UEM services ensure your team has a ‘ready-to-work’ mobile experience at the tips of their fingers should they ever need it, such as in times of unforeseen crisis where reliable communication is vital.
Working with the right MMS vendor also gives you access to global support for all your devices, as well as the opportunity for large-scale rollouts of the services. Managed UEM services help improve the end-user experience, and an automated mobility lifecycle means more convenience for your enterprise – devices self-activate, and access can be assigned based on ownership.
Simplicity
More employees mean more devices to manage. Global organizations can’t be looking after their data usage right down to the individual end-user, especially when they’re situated in a remote location. The bottom line is, the bigger the organization, the more complex their telecoms network.
MMS helps simplify managing your mobility network. It provides a clear and consistent mandate for dealing with providers and negotiating the best rates for your business requirements, ensuring consistency and efficiency. No matter where in the world, or who you're dealing with, processes remain the same. MMS further improve efficiency by streamlining all of your processes – confusing telecoms bills are filtered down to a single bill.
Relevant reports for your business and global, round-the-clock end-user support make managing your mobile ecosystem even easier.
How Cass is Positioned to Provide the Highest Quality Service
Positioned as the sole Challenger for our ability to execute in Gartner’s latest MQ, we believe that Cass is uniquely positioned to provide the highest possible level of service in MMS. With more than two million devices under our management and exclusive banking capabilities, we put the focus on quality customer service and end-user satisfaction.
Global enterprises struggle with overwhelming and convoluted telecoms bills and services. We’re in a position to help you manage your mobile network and take back control. Our financial services include a unique Device-as-a-Service solution, enabling your business to spread the cost of bulk hardware purchases as part of a service charge repayment. Our focus is on improving your end-user experience, and to do that, we help streamline your internal processes.
As part of our MMS, we offer a global support help desk that’s available at a moment’s notice, 24/7, 365 days a year. No matter where you are in the world, there’s someone on hand to deliver technical advice and ensure your mobile devices keep running.
Topics: managed mobility
