Since the beginning of the internet age, network infrastructure managers have played a vital role within the enterprise machine. Whether through the diminution of downtime or the reduction in incident response, keeping employees connected has always been of paramount importance.
But, as new technologies enter the mainstream, fresh threats are emerging. Without the right protocols in place, disruption will ensue and the impact to enterprises could be monumental.
To avoid such plight, network managers must learn to adapt to new trends – such as Bring-Your-Own-Device (BYOD) and remote working – in order to better cater to the demands of employees. Here’s how managed mobility services (MMS) can help.
Better Support Remote Working with MMS
As end-user appetites for new devices and flexible working practices intensifies, network infrastructure managers are facing a new challenge: how to guarantee uptime for remotely enabled employees.
In today's hyper-connected world, a disconnected end-user cannot perform to the best of their ability, and, should things go wrong outside of the comfort of the enterprise environment, it’s a complex, time-consuming ordeal getting them back up and running.
But, there is a solution to this predicament; utilizing managed mobility services (MMS) enables network managers to not only reduce downtime but also to decrease response times if a problem does occur.
How Does MMS Reduce Remote Downtime?
Quorum’s 2013 Disaster Recovery Report found hardware and software failures, together with human error, to be the most common causes of computer downtime, with hardware failures accounting for 55% of all incidents.
By partnering with an MMS vendor that can manage large-scale device deployments, provide device and service provisioning support, and who performs device troublshooting, network managers can minimize the impact of device wear-and-tear and significantly reduce the threat of downtime caused by hardware failure.
How Does MMS Reduce Remote Response Times?
While downtime is sometimes unavoidable – in the event of natural disasters, distributed denial-of-service (DDoS) attacks and human error – incident response times are very much in a network manager's hands.
Partnering with a mobile management provider with a dedicated support team, manned by experts and built specifically to respond to enterprise requirements will ensure that, should things go wrong, end-users are back up and running as soon as possible.
MMS Strengthens Network Security
The threat of cybercrime has never been greater. Enterprise network security is of the utmost importance, and to protect the business from industry sabotage, espionage, or data breaches, network managers must achieve 'cyber resilience'.
With the growing popularity of mobile working practices, cybercriminals are looking to exploit mobile device security to gain access to the network. And, now more than ever, network managers must ensure that mobility doesn't expose the enterprise network to any form of vulnerability.
How Does MMS Protect Against Hacking?
A recent security bulletin from Kaspersky Lab predicted that, in 2018, more high-end advanced persistent threat (APT) malware for mobile will be discovered – as a result of both an increase in the attacks and an improvement in security technologies designed to catch them.
By joining forces with a security-conscious MMS vendor, network managers can:
- Utilize containerization technology to safeguard corporate data on both corporate-owned and BYOD devices.
- Set up remote lock/data wipe for lost or stolen devices.
- Improve security through encryption and network access controls, authentication and virus protection.
This will help to keep all mobile infrastructure free from malware and also help ensure the enterprise network remains isolated from any threat.
MMS Improves Visibility and Control
Network infrastructure is often regarded as the central nervous system of an enterprise. With unmitigated access to all assets, network managers are better able to monitor system health, troubleshoot connectivity issues, and carry out strategic projects to improve system performance.
But, with the increasing employee appetite for integrating their personal and professional information using mobile devices, network managers are struggling to keep track of an ever-growing number of assets.
This is unsustainable, but with the help of an end-to-end managed mobility solution, network managers can regain control over their infrastructure.
How Does MMS Provide Visibility?
Network visibility is vitally important. If network managers can't see what devices are on their network, they can’t control it – and that makes the enterprise vulnerable.
With a managed mobility service offering holistic lifecycle management, network managers gain full visibility into the mobile estate and greater insight into the location of individual devices – helping to improve network understanding and control.
MMS for Network Infrastructure Managers
Employed correctly, MMS is an invaluable resource for network infrastructure managers. Delivering powerful insight into asset locations, the opportunity to reduce network breaches and an ability to minimize incident response and downtime,
From large mobile device deployments to powerful management tools and services, Cass delivers everything you need to effectively cater to the demands of employees and help network infrastructure managers better support enterprise mobility.
Topics: managed mobility
