Global Telecom Complexity Map | Compare Your Region

Global
Telecoms
Today

The global telecoms market is predicted to develop at a compound annual growth rate (CAGR) of 5.4% from 2021 to 2028, meaning that telecoms will likely be one of the most significant advances in technology of the next decade. Yet for enterprises, managing global telecoms has become complex.

As the market continues to grow, organizations need a cohesive method of overseeing the entire communications lifecycle and delivering support to end-users, no matter where they are in the world.

From initial sourcing, evaluation, and negotiation of telecom services to long-term telecom expense management and managing contract renewals – many businesses lack the internal time, resources, and industry knowledge to extract the most value from their telecom contracts.

To put this into perspective, our global telecoms map explores the true extent of the telecom market and how it varies by region.

Mapping the Global Telecoms Market

Select a region to see the results

North America

USD

CAD

Challenge
Growing demand to align telecoms & cloud

South America

USD

MXN

Challenge
Infrastructure and rural network reach

Europe

EUR

GBP

Challenge
Managing compliance regulations. i.e., GDPR or EECC

Asia/Pacific

JPY

AUD

Challenge
Slow uptake of automated processes

Africa/Middle East

LYD

AED

Challenge
Infrastructure and rural network reach

The Challenges of Managing Global Telecoms

It’s important to have control and visibility of your telecom environment on a global scale. But for internal teams, improving visibility isn't always that simple. Especially when the environment crosses multiple country borders, currencies, languages, and respective telecom providers.

It’s common to struggle with managing the differences in billing, service levels, or user experience between regions or countries. Even if you do, the complexity of global telecoms means that misallocated resources, lack of choice of telecom vendors, poor vendor relationships, and absence of standardized processes negatively impact your global telecom estate.

Many businesses end up paying for more than they need because they don't have visibility of extraneous costs that might appear over time.

Misallocated Resources

Lack of Choice of Telecom Vendors

Poor Vendor Relationships

Lack of Standardized Processes

Global Telecom Trends

$1.595 trillion

the predicted global spending on telecoms by 2024

12-20%

of global telecoms billing charges are incorrect

Asia/Pacific

is the largest market share of telecoms

The Americas

has the fastest increase in spending

COVID-19

has strengthened telecom’s role as a global strategic asset

Discover Global Telecom Expense Management Services

Telecom expense management (TEM) is a service that enables businesses to improve and optimize the entire telecom lifecycle.

On a global scale, telecom expense management providers can conduct an extensive audit of your telecom estate across all processes and expenses. Then, all of your business’s critical telecom expense data is consolidated into a secure, central database. This enables your telecom expense management partner to identify areas of inefficiency in your telecom contracts and reduce costs long-term.

Most importantly, telecom expense management isn’t a one-stop action. An experienced telecom expense management provider will continuously audit your telecoms environment, meaning that inefficiencies are identified before they arise. This saves your business money and reduces pressure on your internal teams.

Get Started with TEM

Case Studies

$5.1 million

in cost reductions

165%

ROI from TEM

$6 million

in cost savings

5 Years

of Positive ROI

Telecom Expense Management Helps You Navigate the Global Telecoms Market

TELECOM PROVIDER

COMPLIANCE

MULTI-COUNTRY EXPERTISE

CURRENCY & KNOWLEDGE

INVENTORY MANAGEMENT

Choice of Telecom Provider

Telecom expense management providers merge your telecom expense data into a single platform. By doing this, you get all your decision-making data in one place. You’ll no longer be limited by your knowledge of a country, and telecom expense management experts can support your decision-making to enable greater choice of telecom providers.

Compliance

Compliance regulations are always evolving. The COVID-19 crisis has prompted regulations to focus more on data privacy and consumer protection. Telecom expense management providers have local teams who understand and manage country-specific regulations, reducing the threat of infringements for your organization.

Multi-country Expertise

Telecom expense management providers have years of experience managing and operating within multiple countries. They can provide in-depth insights into local market conditions and vendors, so you’ll always get the best deal for your telecom contracts.

Currency and Knowledge

Language barriers within your internal teams can be detrimental to important tasks, such as disputing contract costs. A global telecom expense management provider can do all this for you, and also interact with your end-users in the local language and time zone.

Inventory Management

A telecom expense management provider can help you unlock accurate and real-time data across your telecom inventory, even on a global scale. This is achieved by unifying your data into a central platform and auditing every line-item charge monthly – so no detail gets missed. An experienced telecom expense management provider will also track MACD activity to provide greater accuracy and find every savings opportunity.

Choice of Telecom Provider

Compliance

Multi-country Expertise

Currency and Knowledge

Inventory Management

Tame Your Global Telecoms. Talk to Cass Today.

At Cass, we understand the complexity of the global telecoms market. And we’re well-equipped with in-region teams that support your organization’s telecom expense management goals globally.

To find out more about how we can help you, talk to us today.

Get in Touch

How Complex is Global Telecoms?

Global
Telecoms
Today

Mapping the Global Telecoms Market