How a Global Publishing Group Took Control of Mobility Expense

The Situation

With over 2,500 device users across multiple divisions, the company was looking to reduce mobile expenses. Lacking visibility on inventory, usage, call patterns, contracts and billing data, procurement was on the back foot when negotiating with suppliers, and costs were running unchecked.

Cass was selected to perform a thorough overhaul, including: an initial telecoms audit, a monthly optimization report, and supplier contract renegotiations underpinned with day-to-day support to ensure savings were maintained over the long term.

The process began with a benchmark review of mobile expenditure. By establishing an inventory of all billed mobiles, Cass could ensure every device was accurately accounted for and identify where significant savings could be achieved almost immediately.

Next, supplier bills were checked to ensure compliance with contracts, and Cass began implementation of the ongoing systems and processes that would enable continuous, ongoing savings.

The Result

Multiple redundant services, including unused sims, were identified and swiftly terminated. After the initial work was complete, Cass had helped the company save 29% on its mobile expenses. And ongoing work managing the Telecoms RFP process continued to produce substantial savings for the group over time.

The Mobility Expense Management program also uncovered external fraudulent activity that could then be reported to the police. Over the course of the engagement, Cass and the company have built a relationship of trust and respect that helps ensure excellent year-on-year results.