Customer Support

Centralized Customer Support

Change happens. New locations are added; other locations are vacated. Waste hauling services need to be scheduled, modified and re-scheduled. Special events and construction sites necessitate special dumpster services. Mistakes and service quality issues happen as well. Whether it’s a routine service request or a major service issue, Cass provides one centralized resource to call for prompt, professional service. Instead of wasting time trying to determine the right waste vendor to call and waiting for a response, just a single call or email to the Cass Customer Support Team expedites and simplifies the process, ensuring your service change or service order is clearly documented for subsequent auditing on your next waste service invoice.

We know that time is money, and a waste issue is often an urgent issue. That’s why we invest in our Customer Support to provide you unmatched response time and legendary service quality. When you call or email Cass, you'll promptly be in the hands of a professional who is committed to making your request a priority. 

We provide:

  • One toll-free number with unmatched response time
  • Priority status with hauling vendors for urgent requests
  • Knowledgeable support team managing ALL requests, questions and issues

What this means for you:

  • Spend less time on trash and focus on other business priorities
  • Enjoy higher quality hauling service at the best price value
  • Cost savings on temporary services

Ready to Wave Goodbye to Complex Waste Processes?

Put our waste experts to work removing the hassle from tactical and strategic management of your waste expenses. We’ll take care of your waste and recycling, so you and your employees can focus on your core business activities.

Lose Your Waste Worries